desire2learn - getting random 404 errors using Valence -

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when make api calls server, i'm getting 404 errors various data -- grades, role ids, terms -- won't on next time call it. data's there on server, viewable same user, , returned successfully, not every time. same user context return data other calls.

any ideas causing this?

i'm using valence api python client library , our 9.4.1 sp18 instance of desire2learn in non-interactive script.

more detail: text returns on bad 404s " errorthe system cannot find path specified."

it enormously gather data case: packet traces can show successful calls client alongside unsuccessful calls, in particular, useful see. if quite (and see no reason shouldn't description) you're forming calls in right way each time make them, kind of behaviour you're noticing seem speak wider network or configuration issue: calls getting through web service layer, , not -- seem therefore not down way you're using api in way service able receive request.

i encourage you, if can gather data provide showing behaviour, open support incident desire2learn's desk in conjunction approved support contact, or partner manager (depending on whether you're d2l client or d2l partner).


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